eLearning Samples

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Practice Activity #1 (Simulated Environment)

Project Title: Safety Walk Activity

Tools used: Articulate Storyline

Client: Retail/Grocery Store

Audience: Newly on-boarded Store Associates

Training Problem: New associates are required to conduct a safety walk at the beginning and at the end of their shift. Experienced associates are not always available to guide new associates. A training solutions that closely simulates the safety walk steps was required for the learning to build rote behavior.

Design & Development Process:  The learners were observed while they are being trained on-the-job. Design inspiration was taken from real life observation. It was established that a drag-and-drop interaction would most closely resemble the physical interaction required to be performed by the learner while completing this particular task. 

Practice Activity #2 (Role-playing)

Project Title: Email Etiquette

Tools used: Articulate Storyline

Client: Training Solutions Dept. (Internal)

Audience: Newly on-boarded instructional designers & training specialists

Training Problem: New IDs are often working with subject matter experts for the first time. They do not have a lot of time to get the feedback they need for their project. Many of them would write in an inefficient way that wastes their time and the SME's time. The client has come up with a standard for email correspondence which all IDs need to follow. 

Design & Development Process: The design for this training solution was taken from real life observation and situation that the learners often found themselves in. It is important that the learner has a chance, while training, to self-correct after being provided with an example. The learner has the chance to simultaneously experience a real-life scenario while also exercising self-reflexivity over their own writing.  

Branching Scenario

Project Title: Online Gaming Scenario

Tools used: PowerPoint with iSpring extension

Client: Geolocation Security & Compliance Company

Audience: Newly on-boarded Sales representatives 

Training Problem: New sales representatives are required to go through hundreds of pages of manuals on regulations for the online gaming industry in order to better assist customers on product and services selection. They do not encounter real situations until they meet with real clients for the first time. They share with their manager that they do not feel prepared for these situations and the manuals are not enough to help them solve customers' problems. 

Design & Development Process:  The learning solution was inspired by some of the real life situations encountered by experience sales representatives. The format chosen is a branching scenario with appropriate feedback for each choice. The rationale behind this choice is to give the learner the chance to pull the contents as they are making their own decisions. It allows them to make mistakes and learn from them.

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